Car Insurance - MBClub UK Forums
Hastings Direct are cheap, but awful. I was insured with them, and had to make two claims (both rear-end shunts, so not my fault). Had lots of trouble with them. They refused to give me a courtesy car unless I used their repairer, which I was unhappy with as they were not Merc specialists. They also messed the garage around with payment for the work when it was done, to the extent that the garage said they would not undertake further work with them. I wrote a letter of complaint to them as well, which was also met with no response. I'm with Direct Line at the moment. Very cheap quote, although they have been a bit funny about my no claims bonus: they seem to have a policy of not accepting renewal letters from brokers as evidence of no claims entitlement. Currently still trying to sort that one out, as the underwriter of my last policy (the dreadful Aviva) are refusing to issue a confirmatory letter, saying that is down to the broker. Direct Line say they will not accept a letter from a Broker etc.